A 38% upfront deduction led to an SEC case on rates and public shaming

A borrower said 38% of each Pinoy Peso loan's principal was deducted before the money was released. When the account moved into collection, she also reported threats, harassment and public shaming. The complaint eventually reached the Securities and Exchange Commission's Financing and Lending Companies Department. Daily Tribune reported that the SEC department treated the 38% upfront charge as a 61.29% effective rate over seven days, equivalent to 262.67% per month or 8.67% per day. The report says the department found those figures above the ceiling that applied to the transaction. The same reported order also addressed collection conduct. It found the questioned messages attributable to collection of the complainant's Pinoy Peso obligations and said posting her identity and photograph on social media had harmed her reputation. Inclusive Credit Lending was ordered to pay an administrative fine of PHP 1.03 million. The public report establishes the regulator outcome it describes, but it does not show what later happened to the borrower's individual account or whether she received any separate remediation. No later public company response, appeal or individual account outcome was available in the public record reviewed.