Official / regulatory update · Philippines
How much notice should a bank give before changing credit-card fees?
The current BSP Manual of Regulations for Banks says cardholders should receive at least 90 calendar days' notice before a bank changes how the outstanding balance is computed or the amount of fees imposed.
A bank should notify a credit-card holder at least 90 calendar days before changing either the way the outstanding balance is computed or the amount of fees imposed on the cardholder. This rule appears in the current Bangko Sentral ng Pilipinas Manual of Regulations for Banks.
What the notice must cover
The rule covers a change in the computation of the outstanding balance and a change in fee amounts. The same section also requires banks to disclose applicable fees, penalties, interest rates, currency-conversion reference rates and the reason for each charge in card applications, billing statements and card terms.
If the cardholder finds the change unacceptable, the manual says the cardholder has the right to terminate the account, subject to the separate rules on suspension and termination. Termination does not erase an outstanding balance. The existing BorrowTalk page on card cancellation explains that a balance must be paid in full or handled under another repayment arrangement.
Current-rule boundary
The consolidated manual is updated as of December 2025. A footnote records a narrow notice waiver used for the November 2020 rollout of then-new interest and cash-advance caps. That historical implementation note is not described here as a general waiver from the current 90-day notice rule.